Privacy Policy

Blinds and Borders (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://blindsandborders.com (“Site”) or engage with our services.

By using our Site, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We may collect personal information in the following ways:

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A. Personal Information

We collect personal information when you register, interact with our services, or communicate with us. This may include:

• Name
• Email address
• Phone number
• Address (for quotes or installation)
• Any details you provide through contact forms, quote requests, or consultations

B. Non-Personal Information

We automatically gather non-identifiable data to improve our services, such as:

• Technical Data: Browser type, operating system, device type, and screen resolution.
• Usage Data: Time spent on courses, pages visited, clicks, and engagement metrics.
• Location Data: General geographic location based on IP address.

This data is collected through cookies and similar tracking tools. You can control cookie settings through your browser.

2. How We Use Your Information

We may use the information we collect to:

• Provide quotes or respond to inquiries
• Schedule consultations or services
• Send appointment reminders or updates
• Improve our website and services
• Analyze website usage and performance
• Communicate promotions or updates (only with consent)

We do not sell or rent your personal information to third parties.

3. Sharing Your Information

We only share your information in the following cases:

• With service providers that help us operate the website or perform services (e.g., email platforms or CRM tools)
• If required by law or legal process
• To protect the rights and safety of our business, users, or others

4. Your Choices

You can manage your personal information through account settings to update, modify, or delete it. Opt out of marketing emails by clicking the “Unsubscribe” link, though transactional emails related to your account will still be sent. Additionally, you can manage or disable cookies via your browser settings, but this may affect platform functionality.

5. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this policy.
• Meet legal, regulatory, or reporting requirements.
• Resolve disputes and enforce agreements.

When data is no longer needed, we securely delete or anonymize it.

6. Use of Cookies and Tracking Technologies

Cookies are small files stored on your device that help us provide a better user

experience. We use:

• Essential Cookies: For platform functionality, such as login authentication.
• Performance Cookies: To analyze site usage and improve performance.
• Targeting Cookies: To deliver personalized content and advertisements.

You can control cookies through your browser settings or by adjusting your preferences

on our platform.

7. Security Measures

We implement robust security measures to protect your information, including data encryption with SSL/TLS protocols, role-based access controls, and regular monitoring through security audits and threat detection. While we strive to maintain maximum security, no system is completely risk-free. To enhance protection, we recommend using strong passwords and enabling two-factor authentication.

8. Children’s Privacy

Edumile is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover such data has been provided, we will take steps to delete it immediately.

9. Your Rights

Depending on your location, you may have the following rights:

• Access your personal data and request a copy.
• Request corrections to inaccurate or incomplete information.
• Request deletion of your data (subject to certain legal limitations).
• Object to or restrict processing of your data.
• Request data portability to another service provider.

To exercise your rights, please contact us at support@edumile.com.

10. Third-Party Links

Our Site may include links to external websites (e.g., product manufacturers, social media, reviews). We are not responsible for the content or privacy practices of those sites.

11. Updates to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Any updates will be posted here, with a revised "Last Updated" date. We encourage you to review this policy regularly.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please

reach out to us:

• Email: sales@blindsandborders.com

Thank you for trusting Blinds and Borders with your window journey. Your privacy is our priority!